var faq =
{
"data":
[
{"cate":"Accessibility", "Question":"What is krunchbox™?", "Answer":"krunchbox is a simple, web based business intelligence tool designed to help you make faster and better decisions about your business."},
{"cate":"Accessibility", "Question":"Who is krunchbox™ designed for?", "Answer":"krunchbox is aimed primarily at retailers, wholesalers, distributors, and manufacturers, or any company with large numbers of product codes."},
{"cate":"Accessibility", "Question":"How does krunchbox™ make me money?", "Answer":"krunchbox will show you what you are selling, what you are not selling, and how you could be selling much more by putting the right stock in the right locations."},
{"cate":"Accessibility", "Question":"My company is a supplier to the retail channel. Can we use krunchbox to improve our sales?", "Answer":"Absolutely. As long as you have access to electronic sales and stock data from the retailer, krunchbox can help you improve your forecasting, your stock allocation at the store level, reduce out of stocks and drive higher sales by having the right stock in the right stores."},
{"cate":"Accessibility", "Question":"What if I am a retailer?", "Answer":"krunchbox can help you as a retailer to improve your forecasting, your stock allocation at the product and store level, to reduce out of stocks, and to drive higher sales by having the right stock in the right stores, often with reduced stock holdings."},
{"cate":"Accessibility", "Question":"Do I need to download software to use krunchbox™?", "Answer":"No. krunchbox™ is a web based application, so there is no requirement for any software or hardware."},
{"cate":"Accessibility", "Question":"What if I want to see a demonstration of krunchbox™?", "Answer":"We would be delighted to give you a demonstration of the power of krunchbox. Contact us to make an appointment, and let us show you how easy it is to make money from krunchbox."},
{"cate":"Accessibility", "Question":"How does krunchbox work?", "Answer":"krunchbox is what is known as a data warehouse. It stores your data in a logical way so that you can interrogate your data down to the individual product in an individual store in seconds. It helps you quickly identify what is happening, why it is happening, and what you can do to improve your business immediately."},
/*Costs Questions Starts Here*/
{"cate":"Costs", "Question":"How much does it cost?", "Answer":"There are three subscription plans depending on the size of your database. Click here to see the three pricing tiers."},
{"cate":"Costs", "Question":"Are there any set up fees?", "Answer":"No, there are no set up fees for krunchbox™. You have a one month free trial, after which you must decide whether you wish to subscribe on a monthly basis."},
{"cate":"Costs", "Question":"Is there any capital investment required?", "Answer":"No, you only pay once you sign up for a subscription, and you can cancel at any time."},
{"cate":"Costs", "Question":"Are there any support costs?", "Answer":"No, your monthly subscription is all you pay, and entitles you to technical support and upgrades at no extra cost."},
/*Security Questions Starts Here*/
{"cate":"Security", "Question":"How secure is my data in krunchbox?", "Answer":"Security of data is paramount for all clients of krunchbox. It is for this reason that krunchbox utilises the services of a third party dedicated hosting provider based in Australia. The data centre where krunchbox is hosted has the highest levels of security accreditation in Australia. The krunchbox data centre is the only data centre in Australia to be certified to ISO27001 international security standard. Regarded as the industry benchmark in information security, this certification verifies that your data is secure."},
{"cate":"Security", "Question":"Is krunchbox data encrypted?", "Answer":"Yes. All communication from your computer to our secure systems is encrypted to ensure the confidentiality of all data sent and received. We use 128-bit SSL encryption technology. In addition, a digital certificate is used to verify the identity and authenticity of our websites."},
{"cate":"Security", "Question":"Does krunchbox offer user based security?", "Answer":"Yes. You can define the access permissions of individual users in terms of categories, stores and data views."},
/*Getting Started Questions Starts Here*/
{"cate":"Getting Started", "Question":"How do I get started on krunchbox if I am interested?", "Answer":"It's really very easy. We need some information from you about your products and the stores you supply, and an example of the sales and stock data. We handle the rest. You would be surprised how quickly we can have you up and running."},
{"cate":"Getting Started", "Question":"Do I need training to be able to use krunchbox™?", "Answer":"No. krunchbox™ is simple and intuitive to use, and contains many tutorials on how to get the most out of the analytical tools available."},
/*Free Trial Questions Starts Here*/
{"cate":"Free Trial", "Question":"Can I really get a free trial on krunchbox?", "Answer":"Yes. We are so confident that you will see immediate tangible benifits from krunchbox, we will happily give you a 30 day free trial."},
{"cate":"Free Trial", "Question":"How does the free trial work?", "Answer":"We set your account up absolutely free. We import your data, and set up your own customised data warehouse. Once it is complete, we provide you with a login and password access to your krunchbox account. From that point, you have 30 days of free access to decide whether krunchbox can make you serious amounts of money. "},
{"cate":"Free Trial", "Question":"What happens if I want to continue at the conclusion of the free trial period?", "Answer":"If you want to subscribe to krunchbox, you choose one of the price plans, and you are up and running straight away."},
{"cate":"Free Trial", "Question":"What if I am not entirely happy?", "Answer":"It hasn't happened yet, but hypothetically, if you were not 100% convinced, then you walk away, and you don't pay a cent!"},
/*Maintanance Questions Starts Here*/
{"cate":"Maintanance", "Question":"Does krunchbox require a lot of maintenance?", "Answer":"No. It is designed to minimise maintenance other than ensuring that the data being uploaded into krunchbox is clean."},
{"cate":"Maintanance", "Question":"Do I have to manually load the sales and stock data into krunchbox?", "Answer":"The vast majority of our clients are set up so that the daily or weekly sales data files are automatically loaded into krunchbox. The system administrator receives an automatic notification to confirm it has been received, together with a list of any line items that require adjustment prior to loading as live data."},
/*Technical Questions Starts Here*/
{"cate":"Technical", "Question":"Is krunchbox limited by browsers?", "Answer":"krunchbox is comaptible with IE6, IE7, and Mozilla, but is not yet compatible with Safari."},
{"cate":"Technical", "Question":"What screen resolution is best?", "Answer":"We recommend a screen resolution no less than 1280 x 768, but ideally 1600 x 1200."},
{"cate":"Technical", "Question":"What format does the point of sale data need to be in?", "Answer":"krunchbox™ can cope with many varied different file formats, but the typical ones are edi and csv formats."},
{"cate":"Technical", "Question":"How often is the data updated in krunchbox™?", "Answer":"You determine how often you want your point of sale data to be uploaded. This is then automated to minimise manual data feeds."},
{"cate":"Technical", "Question":"Can I export krunchbox™ to excel?", "Answer":"Yes, you can export any krunchbox™ output reports to excel, pdf or csv file formats."}
]
};